Welcoming New Clients

An introductory telephone call to your new client is very important. It not only allows the sharing of some vital information, but also sets the stage for your future business relationship. Before making that first call take some time to build a checklist of key points that you would like to discuss with your client,…

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Project Management System

Either at start-up or as your business grows you may want to consider using project management software such as Sharepoint or Basecamp to help manage your client base and workload. These systems generally provide ways to electronically accept incoming projects, delegate tasks, document details, track progress, and keep a permanent record of completed jobs.  …

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Other Technologies

There are other programs and technologies that you may want to learn to allow you to enhance your services or offer some unique ones: Adobe Acrobat/PDF Creators – convert various document types to PDF. Adobe PhotoShop – used to create website headers, banners, E-Book covers, postcards, etc., as well as edit photos and graphics. PowerPoint…

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Internet Skills

Specialized internet skills are specific to the internet and help a business run or perform a function online. These would include such things as email management systems, shopping carts, and web design as examples. The following is a list of some of these skills. ConstantContact – web-based email marketing system for setting up and distributing…

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Finding your Clients

How and where you find your clients should go hand in hand with your marketing strategies and efforts. Keep in mind though that what works for one business, or even product or service, may not work for another. Don’t lock yourself in to just one method. Explore all the options available to you. Professional profile…

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Marketing your Business

Marketing your business is a must, as it’s the only way you are going to gain exposure and ensure you have new clients coming in. Although internet or online marketing will most likely be your primary marketing method, it is important to have a good understanding of all methods. Networking Join a social network such…

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The Framework of your Business

The framework of your business basically defines the overall operation of your business. Decisions you make here can be translated in to your policies and procedures. Your framework may include information on: Packaging Your Products/Services How are you going to package your services? Will you charge an hourly rate (hours are billed at a standard hourly…

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Recognize your strengths and weaknesses

Everyone has areas they excel in and other areas where they have to work just a little harder to achieve success. It is true whether we are looking at business, relationships, or life in general. Knowing your strengths helps you build a buffer zone to compensate for what you may lack. Knowing your weaknesses provides…

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Take stock of your talents

What talents do you have that are not necessarily related to business administration or virtual assistance, but could be used to set yourself apart from other VA’s? For example, perhaps you have a love of photography which could provide an opportunity to take pictures or select photos for a client’s website or promotional materials, or…

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