Communication methods and how you communicate in general with your customers and clients is of the utmost importance to any business. It goes doubly true for home-based businesses because you need to try that much harder to get the word out you are there and to be taken seriously. One of the most common ways you will communicate with your customers and clients is through email.
When creating email address(es) for your business, avoid the use of free services such as hotmail and yahoo. Set up email addresses using your domain name (eg. firstname.lastname@example.org) instead for a much more professional presentation to the world. This sets a good tone for your business communication and creates uniformity with your website and brand.