“Christmas With the Kranks” is a slapstick comedy based on a book called “Skipping Christmas” by John Grisham. The upshot is that the protagonists, Luther and Nora Krank (played by Tim Allen and Jamie Lee Curtis), want to “skip” Christmas because their daughter is spending Christmas overseas in the Peace Corps. They plan to take all the money they save and go on a cruise. It’s a great plan, only they run into a few problems.

Their friends and neighbors object to their lack of Christmas spirit and heckle and bully them, attempting to force them to get back in line and get their jolly on. They successfully resist… until they learn that their daughter is unexpectedly returning home for Christmas.

The Kranks have to scurry around in order to create Christmas at the last minute, borrowing Christmas trees, pulling together an eleventh-hour party and trying to woo back the neighbors the community they’ve alienated. Of course, all ends well once the Kranks respond to the external pressures and get back in line.

So, what do the Kranks teach business owners? The main lesson is that you can make all the plans in the world, but sometimes you just need to respond to what your market wants.

Poor Luther and Nora don’t think they’re doing anything wrong. So they want to head in a different direction this year. What’s the big deal?

Well, the big deal is that the Kranks’ audience (neighbors and friends) like things just the way they are. They don’t want the Kranks to change. They want things to stay the way they always have been – even if the Kranks have different ideas.

Think about trying to change something in your business – your website, your pricing structure, your offerings. Even if you’re positive the changes are for the better, you can hit serious backlash because your customers like things a certain way. They like knowing that the “buy” button is in red at the bottom of the page, or that your podcast comes out every Wednesday – not Tuesday, and certainly not Thursday. If you mess with their routines, you may have to pay the price – just like the Kranks.

Now, this isn’t to say that you can’t ever make changes to your business. It’s just a warning that you’d better make sure the risk is worth the reward, and that you’re not changing just for change’s sake.

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All posts in the “What Holiday Movies Can Teach You About Your Business” Series:

• What Holiday Movies Can Teach You About Your Business
• Elf = Business Lesson: Enthusiasm is contagious!
• The Little Drummer Boy = Business Lesson: All gifts are to be honoured!
• How the Grinch Stole Christmas = Business Lesson: There’s Someone for Everyone
• Jingle all the Way = Business Lesson: Serendipity Happens!
• Christmas with the Kranks = Business Lesson: Respond to Market Demands!

Way back before Arnold was Governor of California, he starred in a Christmas caper called “Jingle All the Way.” As workaholic Howard Langston, Arnie races all over town on Christmas Eve, in search of the blockbuster toy “Turbo Man,” which he promised his wife he’d pick up months before. Since it’s the only present on their son’s Christmas list, the need is dire.

In his quest to find the perfect toy, Howard fends off advances from a psycho mailman, a vengeful cop, and his lugubrious neighbor who’s bent on moving in on Howard’s wife, usurping his role as husband and father.

After hours of careening from store to store, Howard finds himself in the town’s annual holiday parade, dressed up as – you guessed it! – Turbo Man. All ends well when his wife and son realize his heart is in the right place. Don’t you just love happy endings?

You may think there’s no lesson here for a business owner, but there are plenty. We could talk about work-life balance, or the importance of keeping your commitments, but the main one to highlight is the role that serendipity plays in business.

Many successful business owners will tell you that the second they became crystal clear on their objectives, things just seemed to fall into place for them. Sure, they faced some obstacles along the way, but somehow the person they needed to meet or the book they needed to read or the lesson they needed to learn fell into their path.

Preparation is a great thing, and it’s necessary for day-to-day success. It’s what gets us through the tough, repetitive and sometimes boring stuff. But often the big leaps forward in our business occur because of some force stronger than us that’s at work in the universe.

Consider this quote from renowned poet Ralph Waldo Emerson: “Once you make a decision, the universe conspires to make it happen.” Even if you aren’t the “woo-woo” type, it can pay to be open to seemingly miraculous coincidences and occurrences.

Some people consider these types of coincidences to be signs that you’re moving on the right path. But whether you believe in the “great divine” or not, smart business owners will take advantage of any opportunities, regardless of source. And the more clear you are on your end goal, the more you’ll be able to recognize these opportunities.

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All posts in the “What Holiday Movies Can Teach You About Your Business” Series:

• What Holiday Movies Can Teach You About Your Business
• Elf = Business Lesson: Enthusiasm is contagious!
• The Little Drummer Boy = Business Lesson: All gifts are to be honoured!
• How the Grinch Stole Christmas = Business Lesson: There’s Someone for Everyone
• Jingle all the Way = Business Lesson: Serendipity Happens!
• Christmas with the Kranks = Business Lesson: Respond to Market Demands!

If you haven’t seen the original animated Grinch movie from 1966, you’ve likely seen the Jim Carrey version from 2000. But if you missed that one, too, here’s the recap: Green Grinch hates Christmas and hates the Whos, the sweet and lovable inhabitants of Whoville, who adore the holiday – but who have lost sight of the true meaning. So Grinch, accompanied by his long-suffering canine companion, Max, steals all their presents and decorations so he can extract his revenge.

The twist: Aided by pure-of-heart and diminutive  Cindy Lou Who, the Whos celebrate the Christmas spirit, even without the wrappings, and the Grinch’s frozen heart melts. And in the Carrey version, he also finds true love with the sexiest Who of all, played by Christine Baranski.

It’s the updated version that brings us our lesson for today, and the lesson is this: There’s really someone for everyone. If a grumpy, stinky, pants-less Grinch can capture the heart of the nubile Martha May Whovier, then out there, somewhere, there’s a customer base for you.

Go online and you can find plenty of proof of this belief. There are people selling gun-shaped soap, frozen yogurt for dogs, and Bertie Bott’s Every-Flavor Beans. If they can make it, you can, too. Take these tips from the Grinch:

• Be absolutely clear on who you are. Don’t waffle. If you’re strange, revel in your strangeness. The more clearly you reveal yourself, the more easily you’ll appeal to your “tribe,” as Seth Godin calls it.
• Don’t apologize for who you are. If you’re a gun-toting survivalist, so be it. If you are a tattooed, be-ringed 60-something, go with it. Your customers don’t want someone who is embarrassed; they want to be led by someone who’s confident and embraces their different-ness.
• Come down from the mountain. It’s not until the Grinch leaves his hermit-like cave at the top of Mt. Crumpet and emerges into the “real world” that he finds acceptance and love. You need to be where the people are.
• File down your rough edges. “Authenticity” can be an excuse for bad behavior. There’s a difference between being transparent and honest, and being downright unpleasant and rude. Even at the end of the movie, the Grinch softens a bit – without losing his Grinch-ness.

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All posts in the “What Holiday Movies Can Teach You About Your Business” Series:

• What Holiday Movies Can Teach You About Your Business
• Elf = Business Lesson: Enthusiasm is contagious!
• The Little Drummer Boy = Business Lesson: All gifts are to be honoured!
• How the Grinch Stole Christmas = Business Lesson: There’s Someone for Everyone
• Jingle all the Way = Business Lesson: Serendipity Happens!
• Christmas with the Kranks = Business Lesson: Respond to Market Demands!

Even if you haven’t seen the animated special, you’ve probably heard the story or the song. But here’s a recap if you’re unaware: The three Wise Men and the shepherds are heading to see the Baby Jesus, and the little drummer boy comes along for the ride. He is embarrassed when he has no gift to offer the newborn Savior.

Finally, he learns that his only skill – playing his drum – is enough.

Maybe you’ve felt this way: You take a skills assessment or strengths finder, or ask your friends and family what they turn to you for. The answers are less than stellar. Instead of being a powerhouse leader, or an inspiration, you come up as a great administrator, or… the Drummer Boy equivalent of today, a good listener. What are you supposed to do if you’ve got mad skillz as, say, a babysitter or folding paper airplanes? Can you possibly make a business out of that?

Well, the short answer is, yes, you can.  Whatever your skill, there is a market for it. Follow these tips to make sure you find your business home:

• Don’t underestimate yourself. So you can imitate cartoon voices. Big deal. No one will pay for that…. Or will they? Sure they will! For presentation narration, video games, films… you name it. If you have an above-average skill, someone out there will pay for it. If you doubt this, go to Fiverr.com and take a look at the kind of things people are shelling out money for.
• Get yourself out there. Standing in the back of the crowd, quietly tapping on your drum, is not going to do anything for your popularity. You need to put yourself in front of people who can help (if you get nervous, just think back to the Little Drummer Boy. If he could approach Mary, the mother of Jesus, you can probably get up the courage to launch a podcast or website).
• Hone your craft. If your skill really is folding paper airplanes, then make yourself the very best paper airplane folder out there. If you are skilled at cleaning toilets, then keep your finger on the pulse of the toilet-cleaning industry and be a leader in that space. Just because you’re naturally gifted doesn’t mean you can coast; you must keep making yourself better and better.

When you have a gift, it is truly that – a present bestowed upon you. It is your responsibility to make the most of it and share it with others.

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All posts in the “What Holiday Movies Can Teach You About Your Business” Series:

• What Holiday Movies Can Teach You About Your Business
• Elf = Business Lesson: Enthusiasm is contagious!
• The Little Drummer Boy = Business Lesson: All gifts are to be honoured!
• How the Grinch Stole Christmas = Business Lesson: There’s Someone for Everyone
• Jingle all the Way = Business Lesson: Serendipity Happens!
• Christmas with the Kranks = Business Lesson: Respond to Market Demands!

Take a six-foot tall adopted elf named Buddy (played by Will Ferrell) who wants to find his birth father, make that father the prickly James Caan, and throw them together in the midst of New York City and see what happens. Buddy wants a warm and cuddly family reunion; his father Walter wants nothing more than to make this newfound son disappear, preferably with a pair of cement boots on him.

Ah, but this is Christmas, so not only does Buddy convince his new family that syrup tastes good on everything; he also wins the heart of his stepmother, half-brother, and the cynical Jovie, his new love. And yes, Walter eventually sees the light.

So business owners, here’s your business lesson from Buddy the Elf:

“The best way to spread Christmas cheer is singing lout for all to hear.”

So… what if you’re not Santa? Buddy would tell you it doesn’t matter. Enthusiasm is catching. No one is going to be more excited about your business, your product, your podcast, your class, your blog than you are.

Sometimes we feel a little hesitant to show our enthusiasm. It can be risky to show how much we care about something. But if we don’t show our passion, we’re not going to convince anyone else to follow or act on our recommendations.

Think about the last time you went out to eat. If the waiter or waitress gave a lackluster endorsement to the daily special, you likely took a pass. But if she or he said, “I just tried it before my shift and it was delicious!” you’d be a little more likely to partake. Enthusiasm sells. Period.

Here are a few tips to make like Buddy the Elf without sounding like a used car salesman (or an escapee from the North Pole):

• Be honest. Don’t sell or promote something you don’t believe in. It never works – people can tell, and you’ll damage your reputation.
• Be yourself. You may be the understated type who isn’t going to jump out of a helicopter a la Richard Branson to promote your latest business venture. You don’t have to be! (One Richard Branson is enough for this world.) But do show your energy in a way that is natural for you.
• Be realistic. If you promote every new thing that comes down the block, or have a new solution du jour, pretty soon no one is going to listen to you.

You don’t have to dress up in pointy shoes to get people to buy your new e-course. But hey… if the shoe fits… why not?

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All posts in the “What Holiday Movies Can Teach You About Your Business” Series:

• What Holiday Movies Can Teach You About Your Business
• Elf = Business Lesson: Enthusiasm is contagious!
• The Little Drummer Boy = Business Lesson: All gifts are to be honoured!
• How the Grinch Stole Christmas = Business Lesson: There’s Someone for Everyone
• Jingle all the Way = Business Lesson: Serendipity Happens!
• Christmas with the Kranks = Business Lesson: Respond to Market Demands!